Training was generally as expected, though not very in-depth
I had modest expectations for the training and onboarding sessions based on the initial descriptions. The content covered the basics of using the dialing tools and managing the customer database, which aligned well with what I anticipated. However, I found the pace to be somewhat brisk, and it didn’t delve deeply into certain advanced settings or troubleshooting steps I hoped to learn. The live support that followed helped to fill in some gaps, so that was a bonus. The onboarding flow was straightforward and provided a clear path through the setup process, which eased my initial hesitation about configuring everything correctly. Overall, the training matched my expectations in terms of breadth but could have been a bit more comprehensive when it came to practical tips. Still, it served its purpose without overwhelming me with too much detail unnecessarily.