Training was frustratingly unclear and took too much effort
Looking back on the training and onboarding with WFHI, I found it much harder than I’d expected. The instructions were not clearly explained, especially the steps related to setting up the database and calling tools. It took a lot of effort on my part to figure things out, and some parts felt like the information was missing or too technical without proper support. Even after multiple attempts, the onboarding process felt incomplete and confusing. This left me frustrated and hesitant to continue relying on the software because I was never fully confident I had understood everything correctly. Honestly, the amount of time and patience needed was far more than I had planned for, which made the entire experience disappointing.