Training was frustrating if you don't have time to dig
I expected to quickly find everything I needed in the training modules, but honestly that wasn't the case. The onboarding seemed straightforward at first glance, but as I navigated the software, locating specific tutorials and resources became a challenge. The search functions weren't as intuitive as I hoped, and this made it difficult to troubleshoot issues without external help. I found myself spending quite a bit of time hunting for information that I assumed would be easily accessible. For someone who prefers learning at their own pace and is comfortable exploring software, this might be fine. But if you want fast answers or structured guidance, this platform might not suit you well. The training materials are comprehensive, but they're not organized in the most user-friendly way, which can lead to frustration. They could benefit from clearer indexing or a more interactive approach to keep new users engaged. The support team is responsive when you reach out, so that’s a plus, but ideally finding help should be simpler and more efficient in the first place. So overall, I’d say this onboarding system is better for people who can dedicate uninterrupted time and patience rather than those seeking quick, straightforward access to help. This approach might limit how fast you get comfortable with the software if you want to jump in immediately. It’s a bit disappointing because I thought training and onboarding would be a smoother experience from the start.