Training was fine but missing a quicker search option
The training and onboarding setup was quite thorough but a bit lacking in how quickly I could find exactly what I needed in the materials. It wasn’t confusing, but there wasn’t a clear search bar or index that could help me skip directly to the relevant sections. As a busy person, I usually want to get to the point fast, and there was some unnecessary navigation through modules just to get to small bits of info. The lessons themselves were arranged logically and explained features well, especially the calling tools and usage of the dialer, but the pace slowed down because I kept jumping back and forth looking for a specific step in database management or how automatic updates might impact my current setup. The sign-up and invoicing instructions were clear, but a quicker way to jump between topics or a FAQ with direct answers would have been a huge time saver. Overall, it was effective for onboarding but could definitely benefit from some improvements in user-friendly navigation and search functionality in training content to help cut down the time spent searching for answers.