Training was equally accessible and a bit confusing
The training modules and onboarding flow were neither too hard nor particularly easy to navigate. Sometimes I managed to find the right sections for the dialer setup quite swiftly, and the videos and documents felt okay to follow. However, other times, searching for specific pieces of information about the database features or software updates felt like wandering around without a proper map. It was not extremely frustrating, just that it occasionally slowed down the progress because I had to guess where the relevant details were. The training platform design seemed decent but didn’t guide me perfectly from one step to the next. I guess I could have managed better had there been a more structured path or clearer instructions to make the choices more obvious, especially during the first days of signing up. Things got smoother after some practice, so the training does have value, but initially, it felt partly intuitive and partly trial and error. There’s a balance of good content and some less direct navigation.