Training was efficient; probably won't need much future help
Starting with the onboarding program, I found the step-by-step walkthrough to be quite comprehensive but straightforward. There wasn't any part where I felt lost or needed extra assistance beyond the initial sessions. The training covered how to use the dialer, manage the database, and keep everything updated properly, all of which I found relevant to my workflow. After spending time with the resources provided, I feel confident tackling similar training independently in the future without much support. The invoice and payment processes were also clear, with timely communications that helped avoid confusion. Telephonic support was available but I needed it rarely, mostly for clarifying a minor feature or two. Overall, the time investment to get fully up to speed was reasonable, and I anticipate handling the setup on my own going forward.