Training was effective in handling issues without fuss
The training and onboarding experience was straightforward and quite well managed, especially when glitches happened. I found that when something didn’t work as expected during training—like some features in the calling tool—the team was ready with prompt solutions and clear explanations. This helped me stay on track without getting too stressed or lost. The training design seemed to cover not just how the software works on a normal day but also how to troubleshoot common issues independently. I appreciated the patience and the calm approach taken during these moments. Even when I stumbled over the database management section, the available help and documentation kept me moving forward without it feeling like a setback. Overall, I am quite happy with how the onboarding handled things going wrong; it made me feel supported and confident to continue using the software.