Training was easy to follow but could use more depth
The onboarding sessions were generally straightforward and the training videos made it simple to find what I needed quickly. Everything was structured so I could explore the platform without too much trouble, which helped reduce the learning curve at the start. However, I did notice that some advanced features weren’t covered thoroughly in any of the materials. I had to rely on trial and error for those parts, which slowed down progress a little. What I really appreciated was the availability of easy-to-understand guides alongside the training content; that was a big help. If more detailed walk-throughs were provided, especially about the dialer’s advanced functionality and database integration, I think users would get even more value. Despite that, I felt well-equipped for the basics and didn’t have to search far for foundational info, which made the entire onboarding fairly painless overall.