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WFHI review

training was different than expected but manageable

5 out of 55 of 5Verified customerTraining and onboarding

training was different than expected but manageable

So I started the onboarding hoping it would be quick and straightforward but it actually took more effort than I thought. The initial sign-up part was fine, but getting used to the calling tools and dialer wasn’t as smooth as I expected. I spent a few days just figuring out the database functions and automatic updates. It wasn’t exactly what I had imagined before, as I thought it would be simpler, but it taught me a lot. The training materials were useful but I had to replay some parts multiple times to fully grasp them. However, the telephonic support definitely helped a lot during the tougher spots, and they were patient explaining things again without making it complicated. Overall, even though it took more time and mental effort than expected, I’m happy I stuck with it because now I can use the software confidently for my remote workflow. Signing up and making payments were trouble-free, which helped reduce some stress during the start. This kind of onboarding demands actual time and focus, not just quick clicks.

Sagar RaoLadakh, IndiaExperience: Published:
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