Training was different but not necessarily better than what I used before
I approached WFHI’s training expecting an experience similar to others I had used in the past. To my surprise, the format felt quite different, which took a bit of adjustment. Some of the modules were well structured and the software updates helped keep things current without much effort from my side. However, I found that certain aspects of the onboarding weren’t as intuitive as I hoped, especially compared to other platforms where I felt guided more thoroughly step by step. The calling tools and dialer interface felt familiar but again didn’t offer as many helpful cues as before. On the plus side, the telephonic support staff was pleasant, though sometimes I had to wait longer than expected to get a clear answer. What really surprised me was that despite some good features, I still ended up relying on my previous experience to navigate the training effectively. The invoicing and payment process was fine, but overall, I wasn’t blown away by the training content or its delivery. It didn’t quite match the ease and clarity of earlier systems I had tried. While I can see this working for some, it wasn’t exactly the smoothest fit for me, and I’d be cautious recommending it without sharing these reservations.