4 out of 54 of 5Verified purchaseTraining and onboarding
Training was decent but the dialer setup was still unclear
The overall training did a good job introducing the basics. I found the sessions covering database use helpful, so that part went well. However, I ended up figuring out a lot about the calling tools on my own since the instructions didn't cover some dialer configurations clearly. It feels like I had to fill gaps in the training materials that maybe others encountered too. This experience is familiar and a bit tiring, as I've had to do similar troubleshooting before with other software. Still, the onboarding provided a useful foundation, meaning I could manage but with some extra effort on my part to get things fully working.