Training was decent but the database feature was poorly explained
The training sessions provided covered the basics of the software well enough, which helped me get through the initial onboarding process. The setup for sign-up and invoicing was clearly laid out, and I was able to complete these steps without trouble. However, I found the explanations regarding the database feature lacking. It was not very clear how to effectively use or customize it to fit my workflow. This part of the training left me confused and I had to spend additional time figuring it out on my own. The calling tools and dialer setup seemed straightforward in contrast, yet the incomplete guidance on more advanced functions like automatic updates was a drawback. While the training was adequate for the basics, I believe it could have offered more detailed instructions for the more technical aspects to make the onboarding smoother and less time-consuming.