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WFHI review

Training was decent but lacked the polish of what I’d used earlier

2 out of 52 of 5Verified customerTraining and onboarding

Training was decent but lacked the polish of what I’d used earlier

Compared to similar remote workflow training I have experienced in the past, this one felt somewhat basic and less polished. The onboarding materials were straightforward enough, but the pacing sometimes felt rushed, which made it harder to absorb certain concepts. The software’s user interface was not unfamiliar, but the guidance around the dialer and database felt less intuitive than what I was used to. There was a specific instance where the terminology used in training confused me, unlike previous experiences where explanations were always very clear. On the positive side, the invoicing and sign-up processes were smooth and easy to follow, which was a relief. Support was responsive when I reached out. However, overall, the training didn’t exceed my expectations or match the quality of previous platforms I had tried, which was a small disappointment.

Sushma KhannaAssam, IndiaExperience: Published:
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Training was decent but lacked the polish of what I’d used earlier — 2-star WFHI review | WFHI