Training was decent but felt missing personal touch
The training sessions they provided covered the basic features of the software, and I could follow most of what was demonstrated. However, I definitely felt that some parts were a bit rushed or could have used more detailed explanations, especially around the more complex functions like using the database effectively and navigating the dialer options. Because of that, I think I might need to ask for help again when I encounter those technical steps next time I set up a workflow independently. The onboarding support materials were okay but lacked some depth that would make me feel completely self-sufficient after just one training round.