training was decent but explanations lacked clarity

training was decent but explanations lacked clarity

The training and onboarding process was overall decent, but I found some explanations lacking in clarity. While the materials covered the essential software features, certain steps, especially related to the database and dialer setup, felt rushed and not very detailed. At times, I was left guessing about the correct procedure instead of receiving clear instructions. This made the initial learning curve steeper than I expected and slowed down my progress during the first few days. I would consider doing the training again if more elaboration or better support was provided to clarify confusing parts. Despite these issues, the overall experience wasn't poor, just could have been more comprehensive.