Training was decent but could be clearer
I found the training sessions generally good and helpful overall. They explained most of the software features clearly, especially how to use the calling dialer and manage the database. However, certain aspects of the onboarding process like the automatic updates and payment details could have been outlined with more examples or step-by-step visuals. I think that might have made it easier for some users who are not very tech-savvy. Despite this, the basic functions were easy enough to pick up after finishing the training, and the support was available when I had questions. So I would say the experience was mixed but more on the positive side. I appreciate the effort put into making things simple but feel there’s room for slight improvement in how complex topics are covered. Overall, I’d rate the training as fair and useful for most users starting fresh with the platform.