Training was confusing with unclear step sequence, but sign-up was fine
Starting with the sign-up was straightforward enough, and I had no major issues completing the invoicing and payment process. However, the actual training and onboarding left me frustrated. The steps were not organized in a sensible order; they jumped around between topics like database management and using the dialer without a clear flow. It felt like I was expected to figure out quite a bit by trial and error, which was time-consuming. For example, the training introduced features I hadn’t set up yet, and later I found myself revisiting earlier sections to complete tasks that should have come first. This made progress difficult to track, and I wasn’t sure if I was ready to fully use all the tools. While telephonic support was available, I found it hard to rely on because the guidance didn’t always line up with my training steps. Overall, sign-up was okay, but training didn’t work well for me in this format.