Training was confusing, no quick fix
Going through the training and onboarding, I found it really hard to keep up with the instructions. The session was too packed with information, but it didn’t really give me the chance to feel confident on my own afterwards. I ended up needing additional help far more than I expected, which wasn’t ideal because I wanted to be able to manage things independently with the resources provided. The software itself seemed complicated at first, and the onboarding flow didn’t simplify the process enough for a beginner like me. On the positive side, the initial registration and invoicing were fine and straightforward, but that didn’t help much since the main training failed to make me ready. I definitely feel like if I wanted to run similar setups next time, I would need to seek extra learning or support again. It was just not supportive enough to do easily without repetition or confusion on my part, which made the whole experience frustrating in the end.