Training was confusing, might ask for help again
Honestly, the training left me a bit puzzled about several features, so I don’t think I’ll be able to manage everything smoothly next time on my own. When I signed up, the onboarding seemed straightforward enough, but once I started using the dialer and the database day to day, things got less clear. The explanations sometimes jumped into technical details too fast, and I couldn’t always connect those to the actual software steps. Now I feel like I'll probably need to reach out to support again just to get some clarity on the ongoing use and especially on managing invoices and payments. It feels like a decent product under the hood, but the training didn’t quite equip me fully to handle it solo, which is a bit disappointing since I was hoping to get independent quickly.