Training was confusing but some parts were okay too

Training was confusing but some parts were okay too

I found the training and onboarding pretty unclear from the start, which made my experience frustrating. The instructions were vague and didn't explain key features thoroughly, leaving me unsure how to set up certain workflows or use the calling dialer efficiently. On the positive side, the automatic updates helped fix some software bugs over time. The support team was polite but often couldn't give me the detailed explanations I needed. After spending hours trying to figure things out, I ended up more confused. While some general ideas were communicated, the clarity I expected just wasn't there, which made it tough to get started confidently with the software.