4 out of 54 of 5Verified purchaseTraining and onboarding
Training was comprehensive except one part stood out
The onboarding process was mostly clear and well organized, but I found that a lot of the database setup required me to figure things out by myself. Although the training covered the software's basics thoroughly, the specific steps to integrate the dialer with my calling workflows were not as detailed. It made me spend extra time experimenting with features before I got comfortable. The automatic updates helped fix some of those early hurdles, but initially, the process was more trial and error than expected. Support was reachable when I needed them, which was reassuring. Overall, the training was solid, though that one database integration part stood out as less guided than other sections.