Training was clearer than I thought, but some stuff surprised me
Hey, just wanted to share my quick thoughts after going through the training and onboarding from WFHI. At first, I didn’t expect them to explain things so clearly—like, the initial setup steps and software features were pretty well covered. The guides on using the dialer and managing the database actually helped me avoid a lot of confusion I’d braced for. On the flip side, I was a little surprised by how some updates rolled out automatically without a clear heads-up, which threw off my flow a bit. Also, I thought support would be more immediate when I had questions early on, but that part felt a little slower than what I figured. So yeah, it was a mix. They got the training and onboarding part mostly right, but the communication around updates and support timing caught me off guard.