Training was clearer than I expected with minor caveats
Before I started, I wasn’t sure how well the training would explain the technical setup and tools for managing remote workflows. Thankfully, the onboarding sessions were clear and presented information logically, which helped me understand features like the dialer and database. The software updates and usage details were straightforward to follow through the training. One small reservation was that some of the more advanced functionality could have used a bit more in-depth coverage rather than a quick overview. For instance, customization options in calling workflows took me a few extra days to get comfortable with, beyond what the training covered. Still, the flow made it easy to get started in an organized way without getting overwhelmed. I expected a more generic introduction, but the training was tailored enough to show practical use cases relevant to my setup. It also helped that follow-up support was available if I had deeper questions after the sessions. Overall, the clarity was better than I anticipated, although some finer points required longer exploration on my part.