Training was clear mostly, but a few gaps here and there
So I have to say, starting out with the onboarding and training was actually pretty smooth. The instructions and tutorials explained most things clearly, and it was quite easy to get through the initial setup without too much hassle. I really liked how the training modules were broken down into digestible pieces — it didn’t overwhelm me like some other software I’ve tried. That said, there were moments when I felt the explanations could have been a little deeper, especially around the more complex features like the database management and dialer integration. It wasn’t always immediately obvious how these parts worked together in my actual workflow. I found myself having to revisit certain sections or reach out to support to clear up minor doubts. On the bright side, the casual tone of the training videos made it feel less intimidating, which kept me engaged. Overall, I’d say the training hit most of the right notes for giving a solid start, but it could benefit from expanding on the advanced features just a bit more. This way I’d feel more confident right from the jump without having to look for extra help soon after. All said and done though, it definitely helped me get rolling quickly enough, and I’d recommend it for beginners who want a hassle-free way to begin.