Training was clear enough to get going, but not flawless
The onboarding and training process was fairly straightforward in explaining the basic steps to get started. I could understand how to use the dialer and database after going through the materials provided. However, some explanations lacked clarity, especially on the integration of the automatic updates and how they would impact ongoing usage. This made parts of the transition confusing until I sought help from support. Sign-up and payment instructions were straightforward, which was helpful. Overall, the training helped me move forward but left some questions unanswered initially. It could have been more thorough in some areas to avoid that uncertainty. The outcome is that I am now functional, but it took extra time beyond the training to fully settle in. I would say the training worked, just not perfectly well.