Training was clear but sometimes repetitive and slow
The onboarding training covered the basic steps for software setup and using the dialer effectively. I appreciated the clear instructions and how the training material highlighted essential features like the database and automatic update functions. However, some parts felt quite repetitive, especially when going over the same modules multiple times, which slowed down progress. Also, during onboarding, there were moments where I had to wait for responses from support before continuing to the next step, which delayed my timeline. The training did not really touch on some advanced tips or shortcuts that I expected, so I felt there was room for deeper content. Overall, the onboarding was sufficient to get started, but I was left wanting a bit more efficiency and less downtime in the process. The absence of advanced guidance was noticeable but might be acceptable for new users, just not for those looking to move faster.