training was clear but some days felt mixed
When I first started the onboarding, the training modules were quite straightforward and helped me grasp the basics of using the platform. I liked that each step was broken down into manageable sections. However, as I continued to use the software day to day, I noticed that the support for some features wasn’t as consistent. For example, some calls I made through the dialer worked flawlessly while others had lag issues that made me repeat sections of training to troubleshoot. The database feature was easy enough to understand initially, but I sometimes found that updates in the interface weren’t fully explained in training sessions, which caused small confusions. On the positive side, the automatic updates meant I always had the latest version without hassle, and that helped the software feel up to date. The invoicing and payment system was clear from the start, and I never had issues knowing what to expect. The telephonic support was helpful when I reached out but felt a bit slow at times during busy hours. Overall, the training served its purpose well but I think it could be improved with more frequent clarifications after updates. This might help reduce the times I struggle to keep up with minor changes during regular use. So while the onboarding set me off on the right foot, the ongoing experience has been somewhat mixed day to day.