Training was clear but mostly I figured things out myself
I expected the onboarding to be more guided, but it turned out I had to work quite a bit on my own to understand how the software integrated with client communications and the dialer. The training modules gave a good overview but did not go deep into some useful tips, so I was left exploring on my own quite a lot. What stood out was the database management section since it helped organize contacts efficiently, even if I had to configure some parts myself. Overall, it was a smoother experience than expected but I wish some features were explained more clearly from the start because that would have saved time.