Training was clear and supportive, though I might still ask for help next time
The training sessions really helped me get the hang of the software and the dialer, making things feel less intimidating than I expected. The onboarding flow was well structured, so I could track my progress and knew what to do next. However, even after finishing the basic training, I think I’ll probably reach out for some assistance again when they roll out new features or updates. It felt like the support channels were easy to access and the explanations were straightforward and patient, which made the whole process a lot smoother than similar experiences I’ve had elsewhere. So overall, the entire training and onboarding felt welcoming and clear, though I’m prepared to seek a little help in the future to keep pace with any changes or new functions.