Training was clear and quick, but a few basics were missing
Getting started with the WFHI software and training was quite smooth, and I found the overall onboarding process well structured. It didn't take very long to get going with the calling tools and database features after the initial training sessions. The software updates come automatically and ensure that the system runs without glitches, which was reassuring. However, while the training covered most essentials, I felt there were a few areas where more detailed explanations would have helped, especially around optimizing workflow within the dashboard. Still, the telephonic support was available if I had questions, which helped fill in those gaps. Payment and invoicing were simple enough and didn't add unnecessary delays to the process. I appreciated how the process minimized friction and made remote workflows manageable from the start. Overall, a well-done onboarding experience, though a bit more depth in some parts would make it even better to help users become fully autonomous quicker.