training was chill but dialing tool setup was tricky
I’ve gotta say, the onboarding training was mostly easygoing and straightforward, though I did have to figure out some things on my own. Mostly it was about understanding how the database works with the calling tools, and how automatic updates fit into the day-to-day. The dialer setup gave me a bit of trouble at first, especially getting the calls going smoothly without lag or drop. But once I sorted that bit out after some trial and error, everything felt quite manageable. No heavy lectures or overwhelming manuals, more like practical use combined with learning bits when needed. The support calls helped fill in my gaps, but I liked working things out myself too. This hands-on approach helped me get confident with the software. Overall, it was a nice balance of guided and self-discovery learning. I’d say the dialer setup was the trickiest part but not impossible, so worth the time.