Training was alright, still feeling a bit unsure overall
I went through the onboarding and training provided, and by the end, I would say I was partially confident in using the WFHI platform. The sessions covered essential features like how to use the calling tools and the database effectively, which was helpful. However, some parts of the training felt rushed, and there were moments when I felt I needed more practical examples to feel truly comfortable. The training did provide a good overview, but when I started using the software on my own, certain workflows felt less intuitive than I expected. Communication with support during training was decent, but sometimes I had to wait a bit to get answers to specific questions about the dialer or automatic updates. Overall, I would tell a friend that the training is useful but prepare to spend some time exploring the software independently. By the end of it, I was ready to move forward, though I still expect a learning curve before becoming fully at ease with everything the platform offers.