Training was a struggle to find the right info, not sure I’d repeat
The onboarding and training offered by WFHI felt a bit disorganized for my needs. I found it surprisingly difficult at times to locate the specific instructions or resources I needed when trying to set up the database and dialer features. The training modules were comprehensive, but lacked an intuitive guide or a clear pathway that would help me quickly identify relevant sections. While I appreciated that the materials were thorough, the absence of easy navigation made me hesitate about going through the process again. On the positive side, the updates to the software did seem to bring genuine improvements once I had access, which shows some thoughtfulness in ongoing product development. However, the clunkiness of the initial steps gave me pause. In the end, while I can see the value for some users, I personally do not think I would opt to repeat the training given the struggle it entailed in finding what I needed efficiently.