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WFHI review

training was a struggle and effort-heavy

1 out of 51 of 5Unverified experienceTraining and onboarding

training was a struggle and effort-heavy

Honestly, the training and onboarding was a real hassle for me. Things started off okay but once problems appeared, the process handled them poorly. Whenever I ran into issues using the software, like accessing the dialer or updating the database, the support took too long to respond or wasn’t very clear in their answers. This made my frustration grow with each hiccup. Repeating steps felt necessary but tedious because the guidance wasn’t straightforward enough to prevent mistakes. Even the automatic updates seemed to cause more problems sometimes, making the software glitch or hang unexpectedly. I had hoped it would get better over time but each session required extra effort just to keep up. The sign-up and billing was the only part that went smoothly. Overall, the entire onboarding and training demanded a lot of additional patience and energy that I wasn’t quite prepared for. It was tiring and didn’t help me feel confident about continuing with the system. If you’re looking for something simple and quick, this might not be the best fit.

Sudha NarayananChandigarh, IndiaExperience: Published:
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Unverified experience

The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

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