Training was a mixed bag but useful overall
Talking to my friend about the training and onboarding, I’d say it was a solid but not perfect start. On one hand, the training covered all the basics well enough and I appreciated that it wasn’t rushed; the pace gave me enough time to get used to the new dashboard and calling tools. On the other hand, there was quite a bit of repetition in some parts that got a bit tedious, especially when re-explaining features I already understood. Waiting times between sessions also stretched things out a bit longer than I expected, which sometimes disrupted the flow. But by the end of it, I felt equipped to set up my database and handle calls with the dialer efficiently. So, if I were to sum it up to a friend, I'd say it’s decent but maybe a bit slow in places, yet effective enough that you won't be lost once you're done.