Before signing up, I expected the training and onboarding to be straightforward and match the outlin

Before signing up, I expected the training and onboarding to be straightforward and match the outlin

Before signing up, I expected the training and onboarding to be straightforward and match the outline given during the information sessions. The software itself was introduced clearly, and the initial steps were quite well organized. On the positive side, the training included useful demonstrations of how to use the calling tools and database features, and those parts actually aligned well with what I was told to expect. However, once I reached the more advanced training sections, I found the pacing a bit too rushed and some terminology was not fully explained, which left me confused at times. The onboarding flow also didn’t match the smoothness I anticipated; certain steps felt repetitive, and I had to reach out for support more often than I thought I would. The automatic updates, while a good idea, seemed to interrupt some of the training modules, forcing me to pause and restart several times. Overall, while I appreciate the practical insights offered, the inconsistency between what was described and what I experienced made me question if this training was the right fit for me. I would say it partly lived up to expectations but also fell short in user-friendliness and clarity during some phases.