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WFHI review

Training was a mix — feeling more confident but still unsure

3 out of 53 of 5Verified purchaseTraining and onboarding

Training was a mix — feeling more confident but still unsure

Hey, so honestly the training started off a bit patchy, I wasn’t really sure if I was getting all the info I needed about how to use the dialer and database features properly. But by the end I felt a bit more confident navigating the software and making calls through the system. It wasn’t all smooth though — some of the onboarding felt rushed or repetitive, so I had moments of confusion early on. The telephonic support did help when I called in with questions, which made a difference. I don’t feel like a pro yet, but I definitely got past the initial nerves and I am steadily figuring things out. So yeah, there’s a good and bad side for sure, but it’s getting better the more I use it. I was hoping for a bit more clarity early on, but I’m seeing improvement as I go.

Manisha MathewLadakh, IndiaExperience: Published:
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