Training was a letdown, unlikely to remember everything without help
I went into the training hoping to get a solid foundation that would allow me to manage the software independently going forward. Unfortunately, that did not pan out as I expected. The training sessions were barely enough to cover the basics, and while the flow of information was structured, it felt rushed and left gaps that needed follow-up. I was somewhat reassured by the telephonic support which helped clarify some doubts but relying on them every time I needed something felt daunting. This means I would probably need help again next time I use the platform, which is not ideal for me as I was hoping to become self-sufficient. On the small positive side, the for the invoicing and sign-up process, everything was straightforward and worked fine with no issues. I just wish the training had been thorough enough to empower me fully. The automatic updates improved a few features, but that cannot replace proper hands-on experience. In the end, I feel this training approach left me frustrated and unsure about independently handling the software down the road.