Training was a frustrating waste of time
The training and onboarding experience was very disappointing for me. It felt like a never-ending loop with repetitive information that I had already understood, yet I was forced to sit through the same instructions multiple times without any progression. Each session seemed to go in circles rather than moving forward, resulting in a lot of wasted time. Moreover, waiting for responses or for the next step to begin was maddening, especially when I was eager to start using the software productively. The calling tools and dialer weren’t even properly introduced, leaving me confused and unprepared. I found the database feature explained vaguely, and there was very little hands-on guidance or clarity on practical use. Despite attempts to reach telephonic support, the assistance was either delayed or unhelpful, which only added to my frustration. Overall, the onboarding process did not work well at all for me, and I felt like I spent days waiting rather than learning anything useful. This was not the experience I hoped for.