Training was a bit of a slog but I’m getting there
Getting started with the training and onboarding was a mixed experience for me. At first, I thought it would be quick, but it turned out to take a fair bit of time to really get the hang of the software and its features. The database and calling tools were somewhat intuitive once I pushed through the initial confusion, but the onboarding materials could be a little dense at times. It took quite a few attempts before I felt fully comfortable navigating everything without help. The telephonic support was helpful when I called, although sometimes their explanations were a bit technical, pushing me to look up additional details on my own. The automatic updates were generally smooth and didn't disrupt too much, which I appreciated. Invoicing and payment went OK but also took some time for me to understand the flow completely. I’m not fully up to speed yet, but with persistence, I’m making progress. Overall, it’s been an effort to get going but I think the time invested is slowly paying off as I become more proficient with the remote workflow tools.