training was a bit hit and miss over time
At first, the onboarding training felt promising; the first couple of sessions were well designed with a good mix of videos and practical examples. The step where I learned to use the dialer with the database felt clear and useful. But over the following days, when I tried applying what I’d learned daily, some of the training materials didn’t quite keep up with minor updates in the software which led to confusion. The refresher videos didn’t cover those changes so sometimes I found myself guessing or having to reach out to support instead. Also, the daily workflow tips seemed a little generic rather than tailored to how I personally used the platform. That said, the training was adequate enough overall for me to keep going and improve, but definitely not as solid day to day as at the very start. If you want consistent updates in the training once you’re past the first weeks, this might feel patchy.