1 out of 51 of 5Verified purchaseTraining and onboarding
Training wala response bilkul bekar tha yaar
Maine training start ki thi aur socha tha ki support quick milega jab koi problem aayegi. Lekin jab bhi main training modules ke related queries karta tha, lagta tha ki main akela hi problem solve kar raha hoon. Unke log response dene mein der karte the aur kai baar follow-up karna padta tha. Jo onboarding flow hai, wo bhi thoda complicated laga mujhe, aur koi proper guide nahi mila. Dialer aur calling tools ke baare mein poocha par detail mein help nahi di gayi. Mujhe laga training aise smoothly chalni chahiye, lekin yahan confusion hi confusion mili. Feedback lene ka bhi koi clear process nahi tha. Overall, training ke time pe support team se milne wali help mere liye frustrating rahi, jo main apne doston ko definitely batane wala hoon.