Training wala process tha thoda tough, samajhne mein time laga
Training aur onboarding ka jo process tha, mujhe laga bahut zyada complex tha. Pehle toh software ka basic setup samajhne mein kafi time laga, aur jo step-by-step guidelines diye gaye the woh thode confusing the. Maine socha tha ki main asaani se kar lungi, par itna effort lagana pada ki main thodi der ke liye confuse ho gayi thi. Phir bhi call dialer aur database ka introduction thik tha, kam se kam wahi toh easily samajh aa gaya. Lekin jo training modules diye gaye the, unmein clarity thodi kami thi. Jab maine support ko call kiya toh unhone thora clear direction diya, jo helpful tha. Aage bhi shayad mujhe help ki zarurat padegi, kyunki pura setup poori tarah clear nahi hua hai. Mujhe lagta hai ki agar training thodi zyada interactive aur practical hoti, toh zyada smooth hoti meri journey. Mujhe manual padhne mein zyada time laga, jabki main chahti thi ki jaldi se software ko fully samajh kar apne kaam ko streamline karun. Sign-up process theek tha, aur invoice jaldi mil gaya. Overall, samajhne mein thodi pareshaani hui, par support se madad milne ki wajah se main thodi confident ho paayi thi. Agli baar bhi agar koi naye feature add karenge, toh mujhe shayad phir help ki zarurat padegi kisi over-the-phone guidance ki, varna shayad main khud se itna easily handle nahi kar paungi.