training wait times could’ve been shorter
So when I started the training and onboarding, it was decent overall but some parts felt unnecessarily repetitive. Like, it was fine that they wanted to ensure we understood the software basics, but sometimes the same modules or instructions would show up again after I’d already got the hang of things. Also there were moments where I had to wait for a bit before moving on to the next step - not sure if that was due to system updates or scheduling, but it slowed down my pace. On the bright side, the training covered the dialer and database features enough for me to feel familiar by the end. I appreciated the call support option, even though I didn’t use it much because onboarding covered most of my questions. The mix of waiting plus repetition is why I’m sticking to 3 stars instead of 4, but the overall experience wasn’t bad, just a bit slower than I expected.