Training took way too long to get us going
I was expecting the training and onboarding process to help me start using the software sooner, but it ended up taking much longer than anticipated. Instead of quickly grasping the various functions through the materials provided, I found myself repeatedly going over the same modules without gaining clarity. The setup steps felt excessively drawn out and I was not able to integrate the calling tools into my workflow efficiently during that time. Even though there were support options available, the guidance didn’t speed things up significantly. What was missing for me was a more focused approach that prioritized the key features essential for everyday use and practical exercises to build confidence quickly. The software has potential, but given the slow onboarding experience, I struggled to feel ready to use it fully within a reasonable period. I was hoping the training would do the job of making me proficient in the tools faster than it did, but that didn’t happen. This long delay was frustrating and definitely affected my overall impression of the product and whether I would continue with it.