Training took way too long to get rolling, but dialer was neat

Training took way too long to get rolling, but dialer was neat

Getting myself fully trained and onboarded with the software took a frustratingly long time. Even though the training content was decent, the pacing seemed slow, which delayed my getting started. The onboarding flow wasn't very streamlined, so I found myself spending extra hours figuring out how to set up the database and understand the calling tools properly. The only part that stood out was the dialer; once I got used to it, it worked quite efficiently during my calls and saved me some time later. But overall, I was hoping for a faster start with clearer guidance, especially since there are automatic updates that change the interface sometimes.