Training took too long compared to my working hours
I remember one moment during the training when I had to stay up late because the live session started at a time that overlapped with my usual working hours. That specific session took longer than expected and didn’t quite fit the schedule I had planned for remote tasks. Apart from that, the whole onboarding seemed vague in terms of matching the hours I actually work day-to-day. The software’s training modules are comprehensive but not very flexible for people who work irregular or split shifts. I was left unsure if I should pause and return later or push through longer sessions that made me tired. The dialer and database features appeared promising in concept but trying to absorb everything while juggling my real work schedule was tough. Automatic updates were nice, but they didn’t help with time allocation. Telephonic support was fine during the mornings, but that late hours live training interference was frustrating enough to throw me off balance. The payment and sign-up part was straightforward, so that aspect worked well enough. Beyond that, syncing training with workable hours felt off for me.