Training took time but sign-up was straightforward
I found the onboarding and training process to be somewhat slow. It took quite a few sessions before I felt comfortable navigating the dialer and managing the database properly. The training material was detailed, but not always engaging, which added to the length. On the other hand, I appreciated how clear and simple the sign-up and payment steps were. The invoicing was delivered promptly and with no confusion. However, the delay in becoming fully proficient caused some frustration, even though the telephonic support was quite responsive during this time. Balancing the ease of initial access against the longer training curve, I was left somewhat torn. The process might suit those with more patience or prior software experience better, but it felt challenging for me overall in terms of getting up to speed quickly.