Training took time but now it’s functional
I signed up with WFHI hoping to get everything going quickly, but the training and onboarding process took longer than I initially expected. The training modules were useful in covering the software basics, like using the dialer and understanding the database, but it did take persistent effort to get comfortable with all the features. On the bright side, the step-by-step guidance was quite detailed, which helped me grasp the workflow comprehensively, even if it delayed my start. Automatic updates were a mixed bag; some features improved noticeably while others occasionally forced me to restart the software during busy hours. The sign-up and payment process was straightforward, which was a relief amid the technical learning curve. Support was available, but sometimes I had to wait for a callback, which slowed down progress. In summary, while it took more time than I hoped to be fully operational, the training gave me a solid foundation to work with the software effectively. The experience balanced out between frustration at the pace and satisfaction with what I learnt, so I think it’s a fair trade-off overall.