Training took some time; not sure if I'd do it again
Getting started with WFHI's onboarding process was a moderately time-consuming experience. It took nearly a full day to get familiar with all the training materials and to navigate the software interface comfortably. Their training modules covered the basics well, but I found some features like the dialer and database a bit tricky to set up initially. Once I went through that phase, the workflow became smoother and more predictable. However, the entire process felt somewhat lengthy compared to other platforms I've tried. Given that, I'm still undecided whether I would choose the same product again or look for something with a quicker ramp-up. The invoicing and payment steps went without any issues, and support was available when I needed it, although I wished the help was more proactive during onboarding. Overall, it was a mixed experience on timing and ease of use, which makes it hard to commit fully to doing this again without weighing other options.